I have bought plenty of things online, but I still can’t remember my credit card number. probably just as well! Also, for the life of me, I could not remember (beyond having to fill in the number and expiry date) what a credit card checkout form has on it. I see these things all the time, but don’t really pay attention to them. Which is actually not a bad thing from a users perspective. If its doing a good job I shouldn’t have to pay too much attention or think about it – I just want to buy that thing I don’t really need.

If it’s bad that’s when we notice it… cos we want to hurl our (insert appropriate device) across the room and scream in frustration.

Now I am learning about UI and UX though I am paying more attention and trying to see what makes a form good or bad. It’s a huge area which I will delve into more later.